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Information about personal data processing

1. Introduction

This document contains information about the processing of personal data in the context of our use of customer data. In the information, "you" and "your" refer to the person whose personal information we can process and who is our customer, represents our customer or is a visitor to our website.

2. General

Espressoshop is an online store operated by ALRp AGENTUR AB, Sweden. ALRp AGENTUR AB is responsible for personal data in accordance with the Data Protection Ordinance (2016/679). For more information, see http://eur-lex.europa.eu/. This information on personal data processing explains how we handle the collection, processing, use and sharing of your personal data (personal data means all information relating to an identified or identifiable natural person.

ALRp AGENTUR AB applies the following basic principles for personal data processing:
• We are are considerate about the personal information we request and the personal information we collect about you.
• We store your personal data for the time we have reason to keep them.
• We intend to simplify your ability to control your personal information.
• We strive for full transparency regarding how we collect, use and share your personal information.

3. What information do we collect about you?

To fulfill the request from visitors on our site, you may be asked to provide any of these information:

• Your name
• Your Social Security number
• Your email address
• Your mailing address
• Your shipping address
• Your phone number / mobilenumber
• Your contact details

4. When do we gather in your information?

Espressoshop collects your personal information when you register with us, buy or order a product. We also collect information when you, for example, volunteer fill in customer reviews, meet us, give us feedback and participate in competitions. Website usage information is collected through cookies.

When you sign up for newsletters, your e-mail address and, if necessary, your name will be used for Espressoshop's marketing purposes until you unsubscribe. You can at any time end the subscription of newsletters.

5. How do we use your information?

We collect and process information about you only for established purposes. These are as follows:

• Process your order
• Manage your account
• Process payments
• Deliver products
• Send information, news and offers
• Improve the quality of our products and develop new products
• Analyze trends
• Improve design and security on the site

All personal data are treated with regard to confidentiality.

The collected personal data will be processed, used and stored for the purpose of processing as well as the execution of your order, including credit reporting, personalization of the site and marketing activities.

We process your personal information for the purposes above and always with the support of a legal basis. In the case of a private individual's purchase of our products (ie order handling, account management, payment processing, and delivery of products), we process your personal information to fulfill your agreement with us. For remaining purposes or when our customer is a legal person, our legitimate interest in developing our services and products is the legal basis.

If necessary, your personal information will be transferred to our service providers (such as transport services). Personal data will only be processed and used by them for the agreed purposes. Espressoshop / ALRp will not share your information with other companies.

6. Registered rights

You are entitled to request information about your personal information that we are processing. You are entitled to request correction or deletion of your information at any time which you consider to be incorrect. 

7. Cookies

What are cookies?
A cookie is a text file with anonymous information that includes a unique username and webpage name.

8. Other web pages

This information on personal data processing is only applicable to this website. Our website contains links to other web pages. We are not responsible for content on external web pages even if links refer to them.

9. Complaint

If you have a question, want to file a complaint with us about how your personal information has been processed or appeal against a decision, you can contact the Data Protection Office via info@alrp.se or leave a complaint with a regulatory authority.

10. Contact us

You can contact our Data Protection Officer via:
E-mail: dpo@alrp.se
Or write to:
Norra Grängesbergsgatan 5
214 44 MALMÖ

ALRp Agentur AB Rimfrostgatan 2B 212 23 Malmö Telefon: 040-321730 Email: info@espressoshop.se

Produktion & Design: Webbpartner

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